Privacy Policy
Effective Date: September 23, 2026
This Privacy Policy describes how houseofmodish collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
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1. Information We Collect
When you visit the Site, we collect personal information necessary to fulfill your orders and improve your shopping experience:
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Personal Details: Name, billing address, shipping address, payment details, email address, and phone number provided directly during checkout or sign-up forms.
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Device & Usage Data: IP address, browser type, time zone, and cookie data gathered automatically as you navigate the site.
2. How We Use Your Information
We use your personal data to power our business services, including:
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Processing payments, arranging delivery, and sending order receipts or shipping updates.
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Providing customer support and managing account preferences.
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Sending automated marketing messages (such as welcome series or abandoned cart reminders) via Email and SMS, strictly where you have provided explicit opt-in consent.
3. Sharing Personal Information
We share your information only with trusted third-party service providers required to run our store and deliver your orders:
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E-Commerce Platform: Wix
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Email & SMS Marketing: Klaviyo
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Fulfillment & Financials: Payment processors and shipping carriers
4. SMS & Mobile Privacy
We value your privacy regarding mobile communications:
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Phone numbers collected for SMS marketing are captured only with explicit opt-in consent.
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Mobile contact details and SMS consent status will never be sold, rented, or shared with third parties for marketing purposes.
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You can unsubscribe from text messages at any time by replying STOP to any message.
5. Data Security
We implement commercially reasonable physical, administrative, and technical safeguards to protect your personal data against unauthorized access, loss, or misuse. While we strive to protect your personal information, no internet transmission is 100% secure, and users acknowledge inherent online security limitations.
6. Cookies & Tracking
We use cookies to maintain your shopping cart, remember site preferences, and analyze website traffic. You can adjust your browser settings to reject or restrict cookies at any time.
7. Your Rights & Opt-Outs
You have the right to access, update, or request deletion of the personal information we hold about you, or to withdraw consent for marketing communications at any time.
8. Contact Us
For any privacy-related questions, data requests, or concerns, please contact us by email at info@modishnewyork.com